A Brief History of Telephones and Telephone Calls
The Home Phone
Always on. Always in the same place. Pick up the handset. Dial. Talk.
And when it is a 911 call the phone company automatically provides the 911 center with your complete address.
This is how the 911 system was designed. The carrier is obligated to supply your location directly from their phone installation records.
The 911 operator has your address on their computer screen the moment they answer your call. In most areas an emergency response will be sent to that address, even if you are unable to speak.
The New Home Phone
Not always charged. Not always in the same place. Find it. Turn it on or wake it up from sleep mode. Is it really 3:10 AM? Put in your PIN. Oops did you tap the 4 instead of the 5? Tap in the number. Tap the call button. Did it go through? Do you have service? Can they hear you? No? Try standing by the window.
And if the call is to 911, be prepared to verbally give the operator your precise location because they will not have it.
The location information the 911 center receives from the cell phone carrier is not an address to which they can dispatch help. It is a rough approximation and sometimes not sufficiently accurate to direct your call to the correct 911 center - even if you are calling from the middle of your living room.
Five seconds after you pick up your smart phone to make the call, FaceBook will be sending updates to your entire friends list letting them know you are awake and might want to party.
Google will be sending you notifications of nearby all-night restaurants and offering directions from your front door.
Google and FaceBook know exactly where you are. When you call 911 with a cell phone, the 911 center does not. The 911 operator will be urging you to stay calm and would you please spell the name of your street.
The New, New Home Phone
Always on. Always in the same place. Push the button to start a call. Talk.
A Call911 Messaging Center with a ten dollar monthly subscription and a WiFi connection provides the reliable calling and accurate emergency response location of a true home phone along with:
- One Button Calls
- Hands Free Conversations
- Bluetooth Remote Button
- A Local Phone Number
- Mobile Phone Texting
- Music and NPR
- Clock, Alarm and Calendar
- 7 Day Weather
- First Responder Directives
- Location Verification Map
Most importantly, when the red button is pressed, the Call911 Messaging Center calls the correct 911 response center and instantly provides complete and accurate location information. It can also sends text messages to a list of friends and family letting them know you need help.